Process Redesign
Map how the work flows today. Find what to eliminate, what to automate, what to keep. Output: a redesigned process you can actually run.
custom ai & dev
Bring us your project and let’s explore.
Custom AI, automation, and development, built for the way your business runs. Scoped to your operation, deployed in production, supported beyond launch.
Automation & Integration Build
Workflows automated end-to-end across the tools you already use or suggested ones. Triggers, logic, handoffs, exception handling: wired in and tested.
Custom Workflows
AI-powered prompts, templates, and one-click actions built for your team. The things they do every day, ready to fire on demand.
Knowledge Systems
Your internal docs and external sources merged, enriched, and connected to AI. Search and ask anything across everything you know.
Data Scraping + Enrichment
Pull data from public or internal sources. Clean it, enrich it, turn it into a dataset you can actually use.
Full Custom AI + Dev Builds
A complete, end-to-end AI and software architecture custom-built for your business. Scoped, designed, built, and deployed.
Not sure what you need? The free call sorts it. We map the problem, scope what fits, and quote it.
Book a Free Consultationhow we build
From free call through Delivery.
Six steps every custom engagement runs through. The same playbook every operator gets; only the build itself is bespoke.
A free 30-minute call.
Screen-share your tools. You leave with a one-page read of where your hours actually go and a quote range before we send a proposal.
We write the scope.
What we'll build, what we won't, what integrations, what agents, what deliverables. Fixed-price, fixed-scope, time-boxed. No hourly math. No “phase 2 TBD.”
One document. Full price. Full scope.
Named deliverables and acceptance criteria. No negotiation on the work after signing, because there's nothing left to negotiate.
Workable or broken.
We walk every workflow the engagement will touch. Workable: we wire it. Broken: we won't. Resolution gets quoted separately, fixed-price, in writing. Wiring a broken process scales the problem.
We wire it.
Integrations, agents, deliverables. You get status on a cadence we agree to in scoping; weekly is standard.
Documented. Runnable.
Handed back to your team. Or kept under a named ongoing support scope if that's what we scoped. No surprise dependencies.
pricing
Fixed pricing, or a monthly subscription.
Custom engagements are scoped and approved ahead of time and use a fixed price. The proposal is one document with the full price, the full scope, named deliverables, and acceptance criteria.
For work that doesn’t fit a fixed-price engagement, or for ongoing support past delivery, we offer a flat monthly subscription. Never hourly, either way.
examples
A few Custom project scenarios.
Anonymized for client privacy. Specific enough that you can tell whether your need looks like one of these.
HOME SERVICES
Multi-location inbound intake layer
Three locations, 14 tech crews. Built a Voice agent that qualifies inbound calls, books appointments, and syncs to their CRM. Custom because the dispatch logic was specific to a regional model that didn't fit standard rules.
Recovered ~$18k/mo of after-hours bookings that previously went to voicemail.
D2C E-COMMERCE
Standalone customer service agent
Reads inbound email and Shopify order status. Drafts responses, routes escalations, learns from past tickets. Custom because 37.OS's service-business shape didn't apply to a non-service business.
70% of CS volume now drafted automatically. Time spent on email dropped from 2 hrs/day to 30 mins.
PROFESSIONAL SERVICES
Document intake + categorization pipeline
Added alongside their existing PM tool. Pulled new client docs, classified them, routed to the right partner. Custom because the work was a single workflow with a defined endpoint.
Onboarding throughput up 40%. Partner review time on intake dropped from 45 min to 10 min per client.
WELLNESS / MULTI-LOCATION
Vertical-specific data pipeline
Pulled membership, attendance, and POS data from a niche vertical SaaS. Output: weekly reporting brief with view and churn-risk alerts. Custom because the integrations required workarounds.
Identified two underperforming locations and one bleeding membership tier. Both addressed within 60 days.
Book your free consultation.
30 minutes on a video call. Screen-share your tools, walk through the project, and leave with a scoped read of what we'd build and what it costs.
or call (720) 964-1937, 24 hours a day. Our 37.OS agent answers and books your consultation.